I’m running RT 3.4.1 on Fedora Core 3 with MySQl.
When an approver rejects a ticket, the initial requester never gets an email
stating their ticket was rejected.
How do I remedy this situation?
Time Warner Cable
Digital Network Engineer
1001 West Kennedy Avenue
PO Box 145
Kimberly, WI 54136
(920) 831-9220 Office
(920) 378-0416 Cell