If you’re using RT5.x and have access to the Admin interface to RT, you could try going to Admin->Tools->Rights Inspector and seeing if that shows the rights differences between the two tickets (assuming the tickets are in the same queue of course). Pop user:akhilsiby into the Principal filter, t:22550 into the Object column and see what rights you have from the system, queue and ticket. Then change the object filter to match a ticket you’ve created in the RT UI and see what rights that has.