Ticket ID

Hi,
Is there a way to adjust the ticket ID from being an sequential
incrementing number to something different, like maybe a hash of the
date/time created or something similar? I’d prefer it to be a constant
length.

Cheers,

john

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Could you set the mysql field to pad it with 0s?

john wrote:

Hi,
Is there a way to adjust the ticket ID from being an sequential
incrementing number to something different, like maybe a hash of the
date/time created or something similar? I’d prefer it to be a constant
length.

Cheers,

john


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