Ticket display screen layout

RT Users
1

Hi.

Is there anyway to change the layout of the Tickets display screen.

We would not like to display dates/links/reminders on this page…

Does this required some html code to be change, and where can I find
this code or some examples?

Thanks

Johann Stander

2

Hi.

Is there anyway to change the layout of the Tickets display screen.

We would not like to display dates/links/reminders on this page…

Does this required some html code to be change, and where can I find
this code or some examples?

For Reminders, see ‘$EnableReminders’ in RT_Config.pm.

For other thinks, you have to copy the Mason page
(share/html/Ticket/Display.html) to local/html/Ticket/, then modify it
to comment unwanted thinks.