Hi all,
i’m new to RT …i’m tryng to configure mailgate …
I would like that the mails to postmaster automatically create tickets on RT
I have added in /etc/alias this lines
postmaster: “|/etc/smrsh/rt-mailgate --queue Posta --action correspond --url
http://my.rt.server/”
postmaster: “|/etc/smrsh/rt-mailgate --queue Posta --action comment --url
http://my.rt.server/”
A mail error message return me from RT_CorrespondAddressNotSet “ticket
creation failed”
On queue Posta i have set the correspond address, but the error message no
change.
“postmaster” should be defined as user on rt? it’s no possible to use this
field only as mail from i reicive email requests?
thanks for helps
Marco