Ticket creation error via email

I can create tickets via the web interface, but when attempting to open new
tickets vi email I find the following in my sendmail logs

“Deferred: prog mailer (/usr/sbin/smrsh) exited with EX_TEMPFAIL”

A ticket is not created either.

Raymond Norton
LCTN
admin@lctn.org

To Infinity and beyond!

–Buzz Lightyear