Odd problem here with RT3, not sure why it’s happening… might have
missed something obvious.
I have an alias to the rt-mailgate program setup on our websever, when I
send directly to the alias to the mailgate (ie
firstname.lastname@example.org) the ticket creation works like a charm as
However, if I send to an alias that directs to
email@example.com, the ticket gets created but the body of the
ticket is completely blank. I’m not sure why that is happening.
Any suggestions on what might be causing this?