The RT server which handled your email did not behave as expected

RT Users
#1

Hi,

I am facing problem in getting RT to work properly. I tried with RT
3.6.3 and 3.4.5. Whenever I tried to update/create a ticket by sending
email, I see those mails deffer in mail queue with reason:

The RT server which handled your email did not behave as expected. It
said: Can’t use an undefined value as an ARRAY reference at
/lib/RT/EmailParser.pm line 624

RT web and db are running at separate host and RT web is a xen VM
running fc6. Kindly help to sort this problem.

Thanks,

#2

can please some one advise on this problem ? thanks !!On 1/24/07, Nadeem Shahbaz thrall.mail.list@gmail.com wrote:

Hi,

I am facing problem in getting RT to work properly. I tried with RT
3.6.3 and 3.4.5. Whenever I tried to update/create a ticket by sending
email, I see those mails deffer in mail queue with reason:

The RT server which handled your email did not behave as expected. It
said: Can’t use an undefined value as an ARRAY reference at
/lib/RT/EmailParser.pm line 624

RT web and db are running at separate host and RT web is a xen VM
running fc6. Kindly help to sort this problem.

Thanks,