Template formating is broken

RT Users
1

All my templates from RT 3.4.5 looks broken with RT 3.8.2

For example a template like this

"

Please send a blank email to “rtrlist-subscribe@example.net” to join this
mailing
list. This will notify the list owner to approve/disapprove your
subscription.

Similarly, there’s “rtrlist-unsubscribe@example.net”.

You’ll receive a follow-up email when sending such request. Simply
follow the instructions.

"

Shows exactly like this on rt 3.4.5.

But on rt 3.8.2 it shows like this

“Template RTRlist Sub/Unsub: Content changed from ’ Please send a blank
email to “rtrlist-subscribe@example.net” to join this mailing list. This
will notify the list owner to approve/disapprove your subscription.
Similarly, there’s “rtrlist-unsubscribe@example.net”. You’ll receive a
follow-up email when sending such request. Simply follow the instructions’
to " Please send a blank email to “rtrlist-subscribe@example.net” to join
this mailing list. This will notify the list owner to approve/disapprove
your subscription. Similarly, there’s “rtrlist-unsubscribe@example.net”.
You’ll receive a follow-up email when sending such request. Simply follow
the instructions.”

As you can see, not only the format is corrupted but the same content is
showing up twice. Once with single quotes and once within double quotes

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

2

All my templates from RT 3.4.5 looks broken with RT 3.8.2

For example a template like this

"

Please send a blank email to “rtrlist-subscribe@example.net” to join this
mailing
list. This will notify the list owner to approve/disapprove your
subscription.

Similarly, there’s “rtrlist-unsubscribe@example.net”.

You’ll receive a follow-up email when sending such request. Simply
follow the instructions.

"

Shows exactly like this on rt 3.4.5.

But on rt 3.8.2 it shows like this

“Template RTRlist Sub/Unsub: Content changed from ’ Please send a blank
email to “rtrlist-subscribe@example.net” to join this mailing list. This
will notify the list owner to approve/disapprove your subscription.
Similarly, there’s “rtrlist-unsubscribe@example.net”. You’ll receive a
follow-up email when sending such request. Simply follow the instructions’
to " Please send a blank email to “rtrlist-subscribe@example.net” to join
this mailing list. This will notify the list owner to approve/disapprove
your subscription. Similarly, there’s “rtrlist-unsubscribe@example.net”.
You’ll receive a follow-up email when sending such request. Simply follow
the instructions.”

As you can see, not only the format is corrupted but the same content is
showing up twice. Once with single quotes and once within double quotes

I have not found a solution yet. Still looking for help

–
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?