Taking ownership

RT Developers
1

So here’s what happens:

I put in a request.
Billy claims ownership.
Billy has the problem fixed.
I then “should” take ownership. (according to the meeting)
confirm the problem is fixed.
set the issue to resolved.

Is that right?

no?
ok, what am I missing/doing wrong.

yes?
Now that Billy owns it, I can’t change the ownership.

thanks.

-dc
Danielle Cambridge
Lead TA | Blue Sky Studios
danielle@blueskystudios.com

2

(Just so everyone knows, Danielle’s mail was intended for her local RT folks)On Thu, Jan 04, 2001 at 06:36:16PM -0500, Danielle Cambridge wrote:

So here’s what happens:

I put in a request.
Billy claims ownership.
Billy has the problem fixed.
I then “should” take ownership. (according to the meeting)
confirm the problem is fixed.
set the issue to resolved.

Is that right?

no?
ok, what am I missing/doing wrong.

yes?
Now that Billy owns it, I can’t change the ownership.

thanks.

-dc

Danielle Cambridge
Lead TA | Blue Sky Studios
danielle@blueskystudios.com

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