Take option in Listing

RT Users
#1

In RT2 there was a Take option. Is there a chance to get that option in a new
release of RT3 ? It helps to cut down a step specially when it is running slow

Thanks

Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There’s no place like 127.0.0.1

#2

If your talking about taking a ticket or becoming the owner of it. In rt
3.0.5 we have this in the display ticket area

#759: Ticket-Subject
Reply | Resolve | Steal | Comment | Extract Article

Steal is what your looking for.

Michael-----Original Message-----
From: Asif Iqbal [mailto:iqbala@qwestip.net]
Posted At: Tuesday, September 16, 2003 1:46 AM
Posted To: RT
Conversation: [rt-users] Take option in Listing
Subject: [rt-users] Take option in Listing

In RT2 there was a Take option. Is there a chance to get that option in
a new
release of RT3 ? It helps to cut down a step specially when it is
running slow

Thanks

Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There’s no place like 127.0.0.1

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#3

I am looking for the Take option in Listing.html page. It used to be there in
RT2On Tue, 16 Sep 2003, RT wrote:

If your talking about taking a ticket or becoming the owner of it. In rt
3.0.5 we have this in the display ticket area

#759: Ticket-Subject
Reply | Resolve | Steal | Comment | Extract Article

Steal is what your looking for.

Michael

-----Original Message-----
From: Asif Iqbal [mailto:iqbala@qwestip.net]
Posted At: Tuesday, September 16, 2003 1:46 AM
Posted To: RT
Conversation: [rt-users] Take option in Listing
Subject: [rt-users] Take option in Listing

In RT2 there was a Take option. Is there a chance to get that option in
a new
release of RT3 ? It helps to cut down a step specially when it is
running slow

Thanks

Asif Iqbal
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
There’s no place like 127.0.0.1