Switch-templates-to: Can't locate RT.pm in @INC

RT Users
#1

Installed 4.2.4 on a fresh CentOS 6.5 system, then imported and upgraded
the database from another system running 4.0.5

I got this:

/opt/rt4/etc/upgrade/switch-templates-to html

Can’t locate RT.pm in @INC (@INC contains: lib local/lib
/usr/local/lib64/perl5 /usr/local/share/perl5
/usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl
/usr/lib64/perl5 /usr/share/perl5 .) at
/opt/rt4/etc/upgrade/switch-templates-to line 55.
BEGIN failed–compilation aborted at
/opt/rt4/etc/upgrade/switch-templates-to line 55.

But then I created this environment variable…

PERL5LIB=/opt/rt4/lib

…and everything was fine.

Shouldn’t there be either an automatic way of creating this variable, or
a more prominent warning during installation that things won’t work well
unless you do this?

Florin Andrei
http://florin.myip.org/

#2

Installed 4.2.4 on a fresh CentOS 6.5 system, then imported and upgraded
the database from another system running 4.0.5

I got this:

/opt/rt4/etc/upgrade/switch-templates-to html

Can’t locate RT.pm in @INC (@INC contains: lib local/lib

grep “use lib” /opt/rt4/etc/upgrade/switch-templates-to

I suspect you’re getting a relative path defined which would work when
run from the install tarball (the most common thing).

-kevin