Switch off scribs to client for a single queue

RT Users
1

Hi,

is it possible to switch of scribs to the client for a specific queue?
I want to keep the global scrib configuration for all other queues.

Is there a way to do this?

Regards,
Stefan

2

is it possible to switch of scribs to the client for a specific queue?
I want to keep the global scrib configuration for all other queues.

Is there a way to do this?

At present no. This has come up on rt-users from time to time, I think
I saw patches awhile ago, but I don’t know what version they were for.

seph

3

Hi,

I’ve found a solution for this issue. Since this was on the list a few
times, I’d like to let you what I’ve done:

Configure RT to use procmail as MDA, procmail filters out all mails from
this specific queue’s mail address (sysadmin in this case).

Changes to etc/RT_SiteConfig.pm:

Set($MailCommand , ‘sendmailpipe’);
Set($SendmailArguments , “”);
Set($SendmailPath , “/usr/bin/procmail”);

.procmail of the wwwrun user looks like:

VERBOSE=off
LOGFILE=/tmp/procmail.outgoing.log

drop all mails sent from sysadmin queue

:0

  • ^Reply-To:.*sysadmin
    /dev/null

all other rt mails use sendmail

:0 E
| sendmail -t -oi