SV: Problems with add new user

Hi,

Apache hang for a long period before we get an internal server error.
The RT log doesn’t show anything. But here is the log from apache:

[Fri May 07 13:48:47 2004] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr: };, referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html
[Fri May 07 13:48:47 2004] [error] [client 129.242.6.229] FastCGI:
server “/opt/rt3/bin/mason_handler.fcgi” stderr:
(/opt/rt3/lib/RT/User_Overlay.pm:241), referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html
[Fri May 07 13:50:38 2004] [error] [client 129.242.6.229] FastCGI: comm
with server “/opt/rt3/bin/mason_handler.fcgi” aborted: idle timeout (30
sec), referer: http://rt.orakel.uit.no/Admin/Users/Modify.html?Create=1
[Fri May 07 13:50:38 2004] [error] [client 129.242.6.229] FastCGI:
incomplete headers (0 bytes) received from server
"/opt/rt3/bin/mason_handler.fcgi", referer:
http://rt.orakel.uit.no/Admin/Users/Modify.html?Create=1

-----Opprinnelig melding-----Fra: Ruslan U. Zakirov [mailto:cubic@acronis.ru]
Sendt: 7. mai 2004 11:46
Til: Hilde Therese Lauvset
Kopi: rt-users@lists.bestpractical.com
Emne: Re: [rt-users] Problems with add new user

Hilde Therese Lauvset wrote:

Hi,

We have some problems when we want to add a new user.
Configuration->new
user. We fill in username, email, nickname etc and set “let this user
be
granted rights”. After pressing submit we got an internal server error

and must restart apache. The new user is stored in the database thou,
but he granted rights are not set.
‘Must restart apache’ ? Does it hang?
Logs? Where is logs?

Does anyone know about this problem?


Hilde Therese