Summing time per queue

RT Users
1

Hi all,

Is it possible to use ticket sql to sum a list of tickets by queue?
I.e. is there an equivalent to the SQL SUM and Group by construct?

Thanks,

Chris

2

Is it possible to use ticket sql to sum a list of tickets by queue?
I.e. is there an equivalent to the SQL SUM and Group by construct?

You can’t do it from TicketSQL, but you can do it using the perl code
that RT’s charts use.

-kevin