Stuck outside RT: Cannot change passwords !?

Hello all.

After a “fresh” install of rt-3.0.5pre1, got myself stuck on this
situation:

→ Logged in as root/password
→ Gone to “preferences” and changed the [root] password
→ Logged out.
→ Tried to log in again. NONE of the passwords (“password” or the
newpassword ) works ! Got stuck outside RT !

At first I thought that I’d mistyped the new password, so I did a make
dropdb followed by a make initialize-database. Then stopped mysql and
apache, restarted it and tried the above steps.

Final result: the same. Stuck outside RT !

Could this be a installation issue or is it a plain bug ?
Can anyone duplicate this behaviour ?

P.S. - Running RedHat 7.3 with perl 5.6.0 … can’t find a 5.8.0 rpm for
RH7.3 and after installing perl from source, can’t install
Apache::Request (complains about not finding mod_perl … that is
installed from rpm :-/ ).

Best regards,

Paulo Pinto pspa@gp.novis.pt
Novis IT - GSP

you need to install the latest version of Digest::MD5 from Cpan…newest ver
is v2.26; then restart apache and it’ll work fine.

-Jeff-----Original Message-----
From: Paulo Pinto [mailto:pspa@gp.novis.pt]
Sent: Monday, July 28, 2003 6:44 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] Stuck outside RT: Cannot change passwords !?

Hello all.

After a “fresh” install of rt-3.0.5pre1, got myself stuck on this
situation:

→ Logged in as root/password
→ Gone to “preferences” and changed the [root] password
→ Logged out.
→ Tried to log in again. NONE of the passwords (“password” or the
newpassword ) works ! Got stuck outside RT !

At first I thought that I’d mistyped the new password, so I did a make
dropdb followed by a make initialize-database. Then stopped mysql and
apache, restarted it and tried the above steps.

Final result: the same. Stuck outside RT !

Could this be a installation issue or is it a plain bug ?
Can anyone duplicate this behaviour ?

P.S. - Running RedHat 7.3 with perl 5.6.0 … can’t find a 5.8.0 rpm for
RH7.3 and after installing perl from source, can’t install
Apache::Request (complains about not finding mod_perl … that is
installed from rpm :-/ ).

Best regards,

Paulo Pinto pspa@gp.novis.pt
Novis IT - GSP

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

It did the trick :slight_smile: Thanx.

It should be noted on the README :slight_smile:

Best RegardsOn Mon, 2003-07-28 at 14:58, Hodge, Jeff F (ECIII) wrote:

you need to install the latest version of Digest::MD5 from
Cpan…newest ver is v2.26; then restart apache and it’ll work fine.

-Jeff

-----Original Message-----
From: Paulo Pinto [mailto:pspa@gp.novis.pt]
Sent: Monday, July 28, 2003 6:44 AM
To: rt-users@lists.fsck.com
Subject: [rt-users] Stuck outside RT: Cannot change passwords !?

Hello all.

After a “fresh” install of rt-3.0.5pre1, got myself stuck on this
situation:

→ Logged in as root/password
→ Gone to “preferences” and changed the [root] password
→ Logged out.
→ Tried to log in again. NONE of the passwords (“password” or the
newpassword ) works ! Got stuck outside RT !

At first I thought that I’d mistyped the new password, so I did a make
dropdb followed by a make initialize-database. Then stopped mysql and
apache, restarted it and tried the above steps.

Final result: the same. Stuck outside RT !

Could this be a installation issue or is it a plain bug ?
Can anyone duplicate this behaviour ?

P.S. - Running RedHat 7.3 with perl 5.6.0 … can’t find a 5.8.0 rpm
for
RH7.3 and after installing perl from source, can’t install
Apache::Request (complains about not finding mod_perl … that is
installed from rpm :-/ ).

Best regards,


Paulo Pinto pspa@gp.novis.pt
Novis IT - GSP


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
Paulo Pinto pspa@gp.novis.pt
Novis IT - GSP