Strange Subject-Line

Hi!
Can anyone tell me why some forwarded Mails have a strange Subject-Line
like:

Betreff:
=?UTF-8?B?W1dlYlBvaW50IFN1cHBvcnQgVGlja2V0ICMxOTJdIEF1dG9tYXRpc2NoZSBC?=
=?UTF-8?BZXN0w6R0aWd1bmc6IEFXOiBSZXBhcmF0dXJrb3N0ZW4gTm90ZWJvb2sgRnVq?=
=?UTF-8?B?aXRzdS1TaWVtZW5z?=

“Betreff” is “Subject” in German.
I know, taht this is the Subject in UTF-8, but why is it not decoded.
I think I have that problem since I updated to RT 3.2.0.

Alex.

WebPoint Internet Solutions
Alexander Waller
Vorarlberger Wirtschaftspark
A-6840 Götzis

www.webpoint.at
tel. +43 5523 58244
fax. +43 5523 58255
mobil +43 676 846068841

NEU: support@webpoint.at


  •   WebPoint Internet Solutions       *
    

Hi!
Can anyone tell me why some forwarded Mails have a strange Subject-Line
like:

What action in RT generates that email?

Hi!

CUT ----

Mi 07. Jul 2004, 19:38:13 RT_System - Outgoing email recorded
[Antworten] [Kommentar]
Betreff:
=?UTF-8?B?W1dlYlBvaW50IFN1cHBvcnQgVGlja2V0ICMyMDddIEF1dG9SZXBseTogTUVS?=
=?UTF-8?B?WjogbWVyeiBiYXVnZXLDpHRlIC0gbW90aGVyYm9hcmQtdGF1c2No?=From: support@…
To: a.waller@…

CUT-----END

Thats what I can see in then the Web-Interface.
I don´t know it began after I changed a “Vorlage” (FORM) or after the Update
to RT 3.2.0.

Thanks for any help.

Alex.

Von: Jesse Vincent [mailto:jesse@bestpractical.com]
Gesendet: Mittwoch, 07. Juli 2004 20:56
An: Alexander Waller
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Strange Subject-Line

Hi!
Can anyone tell me why some forwarded Mails have a strange Subject-Line
like:

What action in RT generates that email?

Betreff:
=?UTF-8?B?W1dlYlBvaW50IFN1cHBvcnQgVGlja2V0ICMxOTJdIEF1dG9tYXRpc2NoZSBC?=
=?UTF-8?BZXN0w6R0aWd1bmc6IEFXOiBSZXBhcmF0dXJrb3N0ZW4gTm90ZWJvb2sgRnVq?=
=?UTF-8?B?aXRzdS1TaWVtZW5z?=

“Betreff” is “Subject” in German.
I know, taht this is the Subject in UTF-8, but why is it not decoded.
I think I have that problem since I updated to RT 3.2.0.

Alex.

WebPoint Internet Solutions
Alexander Waller
Vorarlberger Wirtschaftspark
A-6840 Götzis

www.webpoint.at
tel. +43 5523 58244
fax. +43 5523 58255
mobil +43 676 846068841

NEU: support@webpoint.at


  •   WebPoint Internet Solutions       *
    


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Hi!

CUT ----

Mi 07. Jul 2004, 19:38:13 RT_System - Outgoing email recorded
[Antworten] [Kommentar]

Ok. rm -rf /opt/rt3/var/mason_data/obj and restart your webserver.
You’ve got a cached 3.0 transaction display component that’s still
running.

Hi Jesse!

WOW!
You are great, wonderful, I lo… Oh no. Not that. :wink:

I alway wondered what´s the real diffrence between the old and the new
version.
Now I know.
Great.Thank you.

Maybee there could be a notice in the update-doc to delete
/opt/rt3/var/mason_data/obj after upgrading.

Alex.Von: Jesse Vincent [mailto:jesse@bestpractical.com]
Gesendet: Mittwoch, 07. Juli 2004 21:06
An: Alexander Waller
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Strange Subject-Line

Hi!

CUT ----

Mi 07. Jul 2004, 19:38:13 RT_System - Outgoing email recorded
[Antworten] [Kommentar]

Ok. rm -rf /opt/rt3/var/mason_data/obj and restart your webserver.
You’ve got a cached 3.0 transaction display component that’s still
running.

  Betreff:

=?UTF-8?B?W1dlYlBvaW50IFN1cHBvcnQgVGlja2V0ICMyMDddIEF1dG9SZXBseTogTUVS?=
=?UTF-8?B?WjogbWVyeiBiYXVnZXLDpHRlIC0gbW90aGVyYm9hcmQtdGF1c2No?=
From: support@…
To: a.waller@…

CUT-----END

Thats what I can see in then the Web-Interface.
I don´t know it began after I changed a “Vorlage” (FORM) or after the
Update
to RT 3.2.0.

Thanks for any help.

Alex.

-----Ursprüngliche Nachricht-----
Von: Jesse Vincent [mailto:jesse@bestpractical.com]
Gesendet: Mittwoch, 07. Juli 2004 20:56
An: Alexander Waller
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Strange Subject-Line

Hi!
Can anyone tell me why some forwarded Mails have a strange Subject-Line
like:

What action in RT generates that email?

Betreff:
=?UTF-8?B?W1dlYlBvaW50IFN1cHBvcnQgVGlja2V0ICMxOTJdIEF1dG9tYXRpc2NoZSBC?=
=?UTF-8?BZXN0w6R0aWd1bmc6IEFXOiBSZXBhcmF0dXJrb3N0ZW4gTm90ZWJvb2sgRnVq?=
=?UTF-8?B?aXRzdS1TaWVtZW5z?=

“Betreff” is “Subject” in German.
I know, taht this is the Subject in UTF-8, but why is it not decoded.
I think I have that problem since I updated to RT 3.2.0.

Alex.

WebPoint Internet Solutions
Alexander Waller
Vorarlberger Wirtschaftspark
A-6840 Götzis

www.webpoint.at
tel. +43 5523 58244
fax. +43 5523 58255
mobil +43 676 846068841

NEU: support@webpoint.at


  •   WebPoint Internet Solutions       *
    


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Hi Jesse!

WOW!
You are great, wonderful, I lo… Oh no. Not that. :wink:

I alway wondered what´s the real diffrence between the old and the new
version.
Now I know.
Great.Thank you.

Maybee there could be a notice in the update-doc to delete
/opt/rt3/var/mason_data/obj after upgrading.

I think I’m going to actually recommend removing your /opt/rt3 before
installing over it. :wink: