Strange error

RT Users
1

Hey all

RT3.0.3, apache 1.3.27, Mod_Perl 1.28, and Mysql.

I get this error at random times, on random pages.
Every time, is past the login screen with my username/password cached in
mozilla.

I’m no perl guy, but my take on this is my perl install is munged.

anyone have any ideas how i can fix this?

thanks

chris

                          System error

error:
Unsupported conversion: Invalid
argument at
/usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 115.
context:
…

111:
} map {
112:
Encode::Alias->find_alias($) || lc($)
113:
} ($[1], $[2]);
114:

115:
my $result =
($from eq $to) ?
$[0] : (
116:
$decoder{$from,
$to} ||=
Text::Iconv->new(
$from, $to )
117:
)->convert($[0]);
118:

119:
return $result;
…

code stack:
/usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm:115
/usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm:91
/usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm:83
/usr/home/notifix/rt/lib/RT/Record.pm:430
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:590
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:409
/usr/home/notifix/rt/lib/RT/User_Overlay.pm:1112
/usr/home/notifix/rt/lib/RT/User_Overlay.pm:431
/usr/home/notifix/rt/lib/RT/CurrentUser.pm:285
/usr/home/notifix/rt/share/html/autohandler:157
raw error

Unsupported conversion: Invalid argument at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 115.

Trace begun at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘Unsupported conversion: Invalid argument at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 115.^J’) called at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 115
Encode::_convert(22, ‘utf8’, ‘utf-8’) called at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 91
Encode::decode(‘utf8’, 22) called at /usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 83
Encode::decode_utf8(22) called at /usr/home/notifix/rt/lib/RT/Record.pm line 430
RT::Record::__Value(‘RT::Principal=HASH(0x924342c)’, ‘ObjectId’) called at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 590
DBIx::SearchBuilder::Record::_Value(‘RT::Principal=HASH(0x924342c)’, ‘ObjectId’) called at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm line 409
DBIx::SearchBuilder::Record::ANON(‘RT::Principal=HASH(0x924342c)’) called at /usr/home/notifix/rt/lib/RT/User_Overlay.pm line 1112
RT::User::PrincipalObj(‘RT::User=HASH(0x92de23c)’) called at /usr/home/notifix/rt/lib/RT/User_Overlay.pm line 431
RT::User::Privileged(‘RT::User=HASH(0x92de23c)’) called at /usr/home/notifix/rt/lib/RT/CurrentUser.pm line 285
RT::CurrentUser::Privileged(‘RT::CurrentUser=HASH(0x924be4c)’) called at /usr/home/notifix/rt/share/html/autohandler line 157
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x8f73680)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1057
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x8f73680)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 1056
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 331
eval {…}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 331
eval {…}(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/Request.pm line 290
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x92de2d8)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x92de2d8)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x92de2d8)’) called at /usr/lib/perl5/site_perl/5.6.1/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x9041638)’, ‘Apache=SCALAR(0x938df88)’) called at /usr/home/notifix/rt/bin/webmux.pl line 118
RT::Mason::handler(‘Apache=SCALAR(0x938df88)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x938df88)’) called at /dev/null line 0
Christopher Neitzert neitzert.com is coming soon
chrisneitzertcom - GPG Key ID: 7DCC491B

signature.asc (189 Bytes)

2

What are the language setting of the browser and what language do you use
when typing into RT?----- Original Message -----
From: “christopher neitzert” chris@neitzert.com
To: rt-users@lists.fsck.com
Sent: Thursday, July 24, 2003 8:11 AM
Subject: [rt-users] strange error

3

Hey all

RT3.0.3, apache 1.3.27, Mod_Perl 1.28, and Mysql.

I get this error at random times, on random pages.
Every time, is past the login screen with my username/password cached in
mozilla.

I’m no perl guy, but my take on this is my perl install is munged.

anyone have any ideas how i can fix this?

thanks

chris

                          System error

error:
Unsupported conversion: Invalid
argument at
/usr/lib/perl5/site_perl/5.6.1/Encode/compat/common.pm line 115.
context:
…

Perl 5.6’s handling of unicode is sub-par. Upgrading to RT 3.0.4 might
trap this error, but upgrading to perl 5.8 is more likely to make sure
you don’t get bitten by things like it in the future.

4

Ron,

I’m using:
Language: English.
Browser: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4b) Gecko/20030516
Mozilla Firebird/0.6

After receiving your email i tried it with
Mozilla 1.4
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/2003052

and had a similar error when commenting on a ticket.

I have not seen the error in Internet Explorer 6.

chrisOn Thu, 2003-07-24 at 07:31, Ron Gidron wrote:

What are the language setting of the browser and what language do you use
when typing into RT?
----- Original Message -----
From: “christopher neitzert” chris@neitzert.com
To: rt-users@lists.fsck.com
Sent: Thursday, July 24, 2003 8:11 AM
Subject: [rt-users] strange error
Christopher Neitzert http://www.neitzert.com/~chris
775.853.5314 - chris@neitzert.com - GPG Key ID: 7DCC491B

signature.asc (189 Bytes)

5

Hi there;

I keep getting this error in apache error file :
[error] handler RT::Mason didn’t return a valid return value!

Anyone else come across this , and have a fix, don’t know where to start
debuging this one ??

Roy

6

Raed El - Hames wrote:

Hi there;

I keep getting this error in apache error file :
[error] handler RT::Mason didn’t return a valid return value!

Anyone else come across this , and have a fix, don’t know where to start
debuging this one ??
Start from Request Tracker Wiki
“When you want to ask a question”

7

Ruslan I did check the wiki, and I just looked again but I don’t think there
is anything related to my problem , I do not use WebExternalAuth
Set($WebExternalAuth , undef);
Do I still need to set :
satisfy any
allow from all
in my apache conf ??
The system is 3G CPU. 1G Ram, gentoo, apache2+modperl+ssl ,mysql 4.0.20,
DBIx 1.16, perl v5.8.4
This problem started suddenly (no configuration changes were done), most
likely on apache restart (when rotating logs)

Many thanks;

RoyFrom: “Ruslan U. Zakirov” Ruslan.Zakirov@acronis.com
To: rfh@pipex.net
Cc: rt-users@bestpractical.com
Sent: Monday, January 17, 2005 8:36 PM
Subject: Re: [rt-users] strange error

Raed El - Hames wrote:

Hi there;

I keep getting this error in apache error file :
[error] handler RT::Mason didn’t return a valid return value!

Anyone else come across this , and have a fix, don’t know where to start
debuging this one ??
Start from Request Tracker Wiki
“When you want to ask a question”

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact
training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

The rt-users Archives

RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com
for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com