Store data in flat files

RT Users
1

hello people,

i would like to store (or sync from) the scrips, conditions and
templates into files instead of databases. is there a way to do that?

regards
Marc Chantreux,
Mes coordonn�es: http://annuaire.unistra.fr/chercher?n=chantreux
Direction Informatique, Universit� de Strasbourg (http://unistra.fr)
“Don’t believe everything you read on the Internet”
– Abraham Lincoln

2

Hi Marc,

You can create actions and conditions in Flat files ( See
http://requesttracker.wikia.com/wiki/WriteCustomAction#From_.22User_Defined.22_to_a_module
)

I don’t believe you can do this with templates though.

A sidenote too you still have to add relevant entries to the database in
order to use Conditions and Actions in Scrips.On Thu, May 7, 2015 at 2:45 AM Marc Chantreux mc@unistra.fr wrote:

hello people,

i would like to store (or sync from) the scrips, conditions and
templates into files instead of databases. is there a way to do that?

regards

Marc Chantreux,
Mes coordonnées: Annuaire - Université de Strasbourg
Direction Informatique, Université de Strasbourg (http://unistra.fr)
“Don’t believe everything you read on the Internet”
– Abraham Lincoln

3

Hi Marc,

You can create actions and conditions in Flat files ( See
http://requesttracker.wikia.com/wiki/WriteCustomAction#From_.22User_Defined.22_to_a_module
)

I don’t believe you can do this with templates though.

A sidenote too you still have to add relevant entries to the database in
order to use Conditions and Actions in Scrips.

hello people,

i would like to store (or sync from) the scrips, conditions and
templates into files instead of databases. is there a way to do that?

Hi Marc,

If you are using PostgreSQL, you can use a file foreign data wrapper to
map a file to a DB table. I do not know what other DBs support that as
well.

Regards,
Ken