I’m running RT v3.8.0 and RT::FM v2.2.1 and both are working ok. After
installing RT v.3.8.2 and RTFM 4.2.1 on a fresh directory, all non-ascii
characters are beeing displayed as it’s original ASCII characters
instead of UTF-8 characters:
3.8.0: 35493 Liberação de Acesso - 188.8.131.52
3.8.2: 35493 LiberaÃ§Ã£o de Acesso - 184.108.40.206
It occurs only with tickets. RT titles, in portuguese, are displayed ok.
Updates were applied to database (RT 3.8.0 is working with 3.8.2 mysql
db schema). Original RT_Siteconfig.pm was copied to the new directory.
Nothing else was modified: I have both versions installed and I change
between versions stoping httpd, renaming RT’s directory (/opt/rt to
/opt/rt-3.8.2, /opt/rt-3.8.0 to /opt/rt) end restarting httpd.
Does anyone have a single suggestion about the source of the problem?
Fernando Frota Machado de Morais
Divisao de Redes de Comunicacao
Centro de Computacao
Universidade Federal de Minas Gerais
Tel. +55(31)3409.4007 Fax. +55(31)3409.4004