Still having email attatchment corruption after Perl upgrade

RT Users
1

OK, so we were having problems with some (randomly) attachments being sent in
or manually uploaded into RT. It was the whole “RT added extra bytes to the
file” problem. So I reasearched the problem and found that we were using
Perl 5.8.0. Sounds like an obvious problem. So we upgraded to 5.8.5.
Everything seemed ti go smoothly for ~2 days. And then it all started
happening again. I have verified that Perl 5.8.5 is indeed still installed
and active. We are on RT version 3.0.8 on RH Linux.

Any suggestions/idas?

Thanks.

–Alex

Alex Brelsfoard
Web Applications Developer
Web Development Office
Worcester Polytechnic Institute
508-831-6147
alexb@wpi.edu

2

Brelsfoard, Alex wrote:

OK, so we were having problems with some (randomly) attachments being
sent in or manually uploaded into RT. It was the whole “RT added extra
bytes to the file” problem. So I reasearched the problem and found that
we were using Perl 5.8.0. Sounds like an obvious problem. So we
upgraded to 5.8.5. Everything seemed ti go smoothly for ~2 days. And
then it all started happening again. I have verified that Perl 5.8.5 is
indeed still installed and active. We are on RT version 3.0.8 on RH Linux.

Any suggestions/idas?
Do you have attachment file or step-by-step instructions that reproduce
corruption?

Do you use mod_perl or FastCGI?
Please, provide us more info. Your report absolutely useless.