Hi all,
Is this possible for a user to have the right to take a ticket assigned
to nobody ?
In fact, I want my users to be able to take a ticket assigned to nobody,
but they must not be able to modify other tickets.
Thanks,
Michaël.
Hi all,
Is this possible for a user to have the right to take a ticket assigned
to nobody ?
In fact, I want my users to be able to take a ticket assigned to nobody,
but they must not be able to modify other tickets.
Thanks,
Michaël.