From the UPGRADING file in the distribution:
UPGRADING FROM 3.5.7 and earlier - Changes:
Scrips are now prepared and committed in order alphanumerically by
This means that you can prepend a number (00, 07, 15, 24) to the
each scrip’s description, and they will run in that order. Depending
database, the old ordering may have been by scrip id number – if
that is the
case, simply prepend the scrip id number to the beginning of its
UPGRADING FROM 3.5.1 and earlier - Changes:
The default for $RedistributeAutoGeneratedMessages has changed to
’privileged’, to make out-of-the-box installations more resistant
to mail loops. If you rely on the old default of redistributing to
all watchers, you’ll need to set it explicitly now.
UPGRADING FROM 3.3.14 and earlier - Changes:
The “ModifyObjectCustomFieldValues” right name was too long. It’s
been changed to
UPGRADING FROM 3.3.11 and earlier - Changes:
= Rights Changes =
Custom Fields now have an additional right “ModifyCustomField”.
This right governs whether a user can modify an object’s custom field
for a particular custom field. This includes adding, deleting and
UPGRADING FROM 3.2 and earlier - Changes:
= Rights changes =
Now, if you want any user to be able to access the Admin tools (a.k.a.
the Configuration tab), you must grant that user the "ShowConfigTab"
right. Making the user a privileged user is no longer sufficient.
“SuperUser” users are no longer automatically added to the list of
users who can own tickets in a queue. You now need to explicitly give
he “own tickets” right.On May 17, 2006, at 5:23 PM, Joshua Colson wrote:
On Wed, 2006-05-17 at 17:16 -0400, Joe Auty wrote:
I’ve set my users with global superuser permissions, but for some
reason this wasn’t enough to own a ticket. I set them with own
permissions, and now they can be assigned tickets.
I can confirm this also. I have a SuperUser (using RT 3.6) who is
to take ownership of a ticket. If I assign the OwnTicket right to the
user then it works. I just hadn’t gotten around to digging deeper for
(what I’m assuming is) a bug.
Joshua Colson firstname.lastname@example.org
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