Status # in email?

We’re experimenting with RT to handle our support desk traffic. In the
status update emails that get sent to the AdminCCs and the Requestor, it
frequently will say “Status changed to: 22” or something similar. Is it
possible for the emails to include the text version of the status change
instead of the number?



Ben Beuchler Minneapolis College of Art and Design
Network Administrator
MAILER-DAEMON 612.874.3641