we are using and love RT (although there are a few feature requests i’ll
be posting soon)
however stats are of course something currently left to individual
sites…i’ve looked at some of the good work others have done, but still
feel there is some way to go…i’m wondering if anyone out there has
been working on reporting using toosl such as crystal reports via
odbc…if so, i’d be interested to see what you’ve come up with…if
not, i’ll be having a play and will share anything useful we come up
with 
regrads
I setup crystal report over ODBC and it worked fine (after installing the
MySQL ODBC drivers)
Created some test reports, but ran out of time to create anything productive
(it’s on my never ending “to do” list ).
Derek…-----Original Message-----
From: Darrell [mailto:darrellb@hhcl.com]
Sent: 15 November 2001 11:15
To: rt-users@fsck.com
Subject: [rt-users] stats using odbc?
we are using and love RT (although there are a few feature requests i’ll
be posting soon)
however stats are of course something currently left to individual
sites…i’ve looked at some of the good work others have done, but still
feel there is some way to go…i’m wondering if anyone out there has
been working on reporting using toosl such as crystal reports via
odbc…if so, i’d be interested to see what you’ve come up with…if
not, i’ll be having a play and will share anything useful we come up
with 
regrads
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