I’m trying to hack one of the stats pages (Resolution.html) to give me the
time worked by queue by day. Can someone help me with this?
How do I reference TimeWorked. I’m only interested in time worked on
Resolved tickets.
Thanks much
John Alexander john.alexander@fortrex.com
Network Security Operations phone: 301-977-6966
Fortrex Technologies, Inc fax: 301-947-3539
Gaithersburg, MD
http://www.fortrex.com
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