Statistics package not working with mod_perl

RT Users
1

Hi,

I downloaded and installted statistics package from
http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

This seems to work fine with fastcgi. But when I run it with mod_perl

I see the tables but in the chart area I see a red cross. when I try to
look at the properties
the type is shown as Not available instead of PNG image

Please help

thanks
amit

2

Hi Amit!On Mon, 26 Apr 2004, amit poddar wrote:

I downloaded and installted statistics package from
Request Tracker Wiki

This seems to work fine with fastcgi. But when I run it with mod_perl

I see the tables but in the chart area I see a red cross. when I try to
look at the properties the type is shown as Not available instead of
PNG image

Please provide more info (OS, perl, httpd ... versions).

Paulo Matos

|Sys & Net Admin | Servi�o de Inform�tica |
|Faculdade de Ci�ncias e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |

3

httpd version: 1.3.29
OS: Linux 2.4.9
perl: 5.8.1
mod_perl: 1.29

Virtual host section entry:

ServerName marcie.its.yale.edu DocumentRoot /u01/rt/rtmysql/share/html AddDefaultCharset UTF-8 
SSLEngine on
SSLCipherSuite

ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL
SSLCertificateFile /u01/rt/Apache/conf/ssl.crt/server.crt
SSLCertificateKeyFile /u01/rt/Apache/conf/ssl.key/server.key

Alias /NoAuth/images/ /u01/rt/rt/images/

PerlModule Apache::DBI
PerlRequire /u01/rt/rtmysql/bin/webmux.pl

<Location />
   SetHandler perl-script
   PerlHandler RT::Mason
</Location>

amit

At 01:21 AM 4/27/2004 +0100, Paulo Matos wrote: