Sorting "RT at a Glance" page

I want to change the main page sort to be by priority
ascending and within priority by ticket # ascending.

I have the priority part, but don’t know how to apply
the ticket number sort within the priority.

Here is how I did the priority part:

stop apache

Change /opt/rt3/share/html/Elements/MyTickets

FROM:
$QueryString = ‘?’ . $m->comp(’/Elements/QueryString’,
Query =>
$Query, Order => ‘DESC’, OrderBy => ‘Priority’) if
($Query);

TO:
$QueryString = ‘?’ . $m->comp(’/Elements/QueryString’,
Query =>
$Query, Order => ‘ASC’, OrderBy => ‘Priority’) if
($Query);

rm -rf /opt/rt3/var/mason_data/obj then restart
apache.

Thanks for any help.

Yahoo! for Good
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At Sunday 10/2/2005 02:39 PM, Shannon Adams wrote:

Change /opt/rt3/share/html/Elements/MyTickets

Shannon -

It’s better to create your own local copy
(/opt/rt3/local/html/Elements/MyTickets) and make your changes there - see

http://wiki.bestpractical.com/index.cgi?CleanlyCustomizeRT

Steve