Hi All,
Im using RT 3.4.2 on Fedora Core 3.
I can successfully re-order the front page by modifying
/opt/rt3/local/html/Elements/MyTickets as such…
OrderBy => ‘LastUpdated’,
Order => ‘DESC’,
If i click on the “Highest Priority Tickets I own” on the front page,
its default is to be sorted by Priority.
I would like to Sort by LastUpdated in descending (highest at top) order
followed by date
created in descending order (newest at the top).
As far as i can tell that would mean an additional edit also in
/opt/rt3/local/html/Elements/MyTickets such as…
my $QueryString = ‘?’ . $m->comp(’/Elements/QueryString’,
Query => $Query,
Order => ‘DESC|DESC’,
OrderBy => ‘LastUpdated|Created’) if ($Query);
However this does not work. It still only sorts by priority.
I may have the syntax wrong for multiple sorting but even if i only want
to sort on one field, it would still not work. I.e this also did not work…
my $QueryString = ‘?’ . $m->comp(’/Elements/QueryString’,
Query => $Query,
Order => ‘DESC’,
OrderBy => ‘LastUpdated’) if ($Query);
The string for the “Highest Priority Tickets” in
/opt/rt3/local/html/Elements/MyTickets reads as…
<&|/Elements/TitleBox,
title => loc(’[_1] highest priority tickets I own’, $rows),
title_href => “Search/Results.html”.$QueryString &>
This is the default.
Can anyone help with the syntax for sorting and a way to achive what i need?
TIA,
p.s. between testing different strings i have restarted apache, cleared
internet cache, all the usual things. etc etc, but still with no luck.
Regards,
Les