Solaris 8, RT 3.4.2 EX_TEMPFAIL problem


I’ve been making some progress installing request tracker on a Solaris 8
(SPARC) system for the first time but I’m having a problem with sendmail.

I have RT 3.4.2

Sendmail 8.13.4 (compiled from source by me)

Apache 1.3.33

I have the following aliases defined in /etc/mail/aliases

rt-admin: |"/usr/local/rt3/bin/rt-mailgate \

                      --queue 'rt-admin' --action correspond \


rt-admin-comment: |"/usr/local/rt3/bin/rt-mailgate \

                    --queue 'rt-admin' \

                    --action comment \


I have Sendmail running with the following parameters

         smmsp 10116     1  0 17:11:16 ?        0:00 /usr/lib/sendmail

-L sm-msp-queue -Ac -q30m

         root 10120 10119  1 17:11:28 ?        0:00 /usr/lib/sendmail -L

sm-mta -bd -q1h

and I get the following error

050 |"/usr/local/rt3/bin/rt-mailgate --queue ‘rt-admin’ --action
correspond --url https:// "… Connecting to

050 |"/usr/local/rt3/bin/rt-mailgate --queue ‘rt-admin’ --action
correspond --url https:// "… Deferred: prog
mailer (/bin/sh) exited with EX_TEMPFAIL

250 2.0.0 j6CG1LTd010089 Message accepted for delivery

I can successfully submit to the rt-admin queue by manually using the
rt-mailgate script.

I’ve looked through the list archives and I can’t seem to see anything
that’s applicable in previous posts, but I apologize if I’ve overlooked
something. Does anyone have any ideas specific to my situation?

Many thanks!

David Evans