Socket operation on non-socket

RT Users
1

Hi I just installed rt & apache and started the apache. It all seems fine.
I even added a user and few Queue, then I clicked on the queue from the
home (Quick Search) I go the following system error

error: no connection to syslog available at
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm
line 77
context:
…
187: # whether they should generate a full stack trace (confess() and
cluck())
188: # or simply report the caller’s package (croak() and carp()),
respectively.
189: # confess() and croak() die, carp() and cluck() warn.
190:
191: sub croak { die shortmess @_ }
192: sub confess { die longmess @_ }
193: sub carp { warn shortmess @_ }
194: sub cluck { warn longmess @_ }
195:
…

code stack: /usr/local/apps/perl-5.8.1/lib/5.8.1/Carp.pm:191
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:429
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:293
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm:77
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Output.pm:41
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:95
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:74
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:22
/usr/local/apps/rt-3.0.8//lib/RT.pm:247
/usr/local/apps/perl-5.8.1/lib/5.8.1/Carp.pm:193
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:427
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:293
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm:77
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Output.pm:41
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:95
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:74
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:22
/usr/local/apps/rt-3.0.8//lib/RT/Interface/Web.pm:637
/usr/local/apps/rt-3.0.8/share/html/Search/Listing.html:101
/usr/local/apps/rt-3.0.8/share/html/autohandler:189

I got follwing error in apache log file
unix dgram connect: Socket operation on non-socket at
/usr/local/apps/perl-5.8.1
/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77

I checked the log files permission in ( from RT_Config.pm), there are fine.

Any idea what went wrong???

Thanks

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273

2

[vinita@cat] etc [2:72] grep Log RT_Config.pm

{{{ Logging

Logging. The default is to log anything except debugging

information to syslog. Check the Log::Dispatch POD for

Set($LogToSyslog , undef);
Set($LogToScreen , ‘error’);
Set($LogToFile , ‘debug’);
Set($LogDir, ‘/local/host/etc/rt//log’);
Set($LogToFileNamed , “rt.log”); #log to rt.log

[vinita@mulga] rt [1:144] grep Log RT_SiteConfig.pm
Set($LogToSyslog , undef);
Set($LogToScreen , ‘error’);
Set($LogToFile , ‘debug’);
Set($LogDir, ‘/local/host/etc/rt/log’);
Set($LogToFileNamed , “rt.log”); #log to rt.log

[vinita@mulga] rt [1:148] ls -la /local/host/etc/rt/log/
total 4
drwxrwxrwx 2 vinita tech 512 Mar 15 10:39 .
drwxrwxr-x 3 root install 512 Mar 15 12:27 …

Any more setting??? Thanks

vinita vigine MURUGIAH wrote:

Hi I just installed rt & apache and started the apache. It all seems fine.
I even added a user and few Queue, then I clicked on the queue from
the home (Quick Search) I go the following system error

error: no connection to syslog available at
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm
line 77
context:
…
187: # whether they should generate a full stack trace (confess() and
cluck())
188: # or simply report the caller’s package (croak() and carp()),
respectively.
189: # confess() and croak() die, carp() and cluck() warn.
190:
191: sub croak { die shortmess @_ }
192: sub confess { die longmess @_ }
193: sub carp { warn shortmess @_ }
194: sub cluck { warn longmess @_ }
195:
…

code stack: /usr/local/apps/perl-5.8.1/lib/5.8.1/Carp.pm:191
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:429
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:293
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm:77
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Output.pm:41
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:95
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:74
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:22
/usr/local/apps/rt-3.0.8//lib/RT.pm:247
/usr/local/apps/perl-5.8.1/lib/5.8.1/Carp.pm:193
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:427
/usr/local/apps/perl-5.8.1/lib/5.8.1/i86pc-solaris/Sys/Syslog.pm:293
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm:77
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Output.pm:41
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:95
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:74
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch.pm:22
/usr/local/apps/rt-3.0.8//lib/RT/Interface/Web.pm:637
/usr/local/apps/rt-3.0.8/share/html/Search/Listing.html:101
/usr/local/apps/rt-3.0.8/share/html/autohandler:189

I got follwing error in apache log file
unix dgram connect: Socket operation on non-socket at
/usr/local/apps/perl-5.8.1
/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77

I checked the log files permission in ( from RT_Config.pm), there are
fine.

Any idea what went wrong???

Thanks

–

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au

warm regards
Vinita Vigine Murugiah
Email : vinita@cs.mu.oz.au Ph : (03) 8344 1273

3

At 07:30 PM 3/14/2004, vinita vigine MURUGIAH wrote:

Hi I just installed rt & apache and started the apache. It all seems fine.
I even added a user and few Queue, then I clicked on the queue from the
home (Quick Search) I go the following system error

error: no connection to syslog available at
/usr/local/apps/perl-5.8.1/lib/site_perl/5.8.1/Log/Dispatch/Syslog.pm line 77

Are you by chance running under Solaris? If you are, disable syslog logging
and log to a file.

Michael

Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”