SMTP and Exchange 2007

I am in the process integrating the helpdesk system with Exchange 2007. I can receive emails correctly and I have set up a smart host to work with another SMTP server that uses Plain Login. Now I need to configure it so it can authenticate with the Exchange server over ssl. Do I need to do something extra on my helpdesk server? Currently I have not set it up for SSL since I am using our Exchange server to send and receive emails.

Jason Erickson

I am in the process integrating the helpdesk system with Exchange 2007. I
can receive emails correctly and I have set up a smart host to work with
another SMTP server that uses Plain Login. Now I need to configure it so it
can authenticate with the Exchange server over ssl. Do I need to do
something extra on my helpdesk server? Currently I have not set it up for
SSL since I am using our Exchange server to send and receive emails.

What you do depends on the SMTP software running on your helpdesk
system. Do you know what it is (if it’s linux then it may be exim,
postfix, sendmail or others)?

             Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn’t become a monster. Friedrich Nietzsche

I am using sendmail with sendmail-cf installed. I am running it on fedora core 11 and I used the tutorial for installation for a new system off of the website. It is a single purpose server.

Jason-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Rob MacGregor
Sent: Monday, November 09, 2009 4:52 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] SMTP and Exchange 2007

On Mon, Nov 9, 2009 at 18:59, Erickson, Jason ericksonj@perry.k12.mi.us wrote:

I am in the process integrating the helpdesk system with Exchange
2007. I can receive emails correctly and I have set up a smart host to
work with another SMTP server that uses Plain Login. Now I need to
configure it so it can authenticate with the Exchange server over ssl.
Do I need to do something extra on my helpdesk server? Currently I
have not set it up for SSL since I am using our Exchange server to send and receive emails.

What you do depends on the SMTP software running on your helpdesk system. Do you know what it is (if it’s linux then it may be exim, postfix, sendmail or others)?

             Please keep list traffic on the list.

Rob MacGregor
Whoever fights monsters should see to it that in the process he
doesn’t become a monster. Friedrich Nietzsche
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