Has anyone else had performance issues using the RT (3.8.2)
GUI through the Firefox 3.x browser running on SPARC/Solaris?
Some of our users have reported that they have extreme
performance issues with this configuration (>30 secs waiting
for a ticket page redraw). We thought it might be a network
issue (they are accessing the RT site remotely), but they
have no problems using either Firefox 2.x or Firefox on
Linux (2.x or 3.x).
Kim Flowers (Mr.)
Sr. CAD Engineer
Lattice Semiconductor Corp.
kim.flowers@latticesemi.com
503-268-8135
From: Kim Flowers (Mr.) kflowers@latticesemi.com
Subject: [rt-users] Slow RT 3.8.2 GUI through SPARC/Solaris Firefox 3?
To: rt-users@lists.bestpractical.com
Date: Thursday, January 22, 2009, 1:55 PM
Has anyone else had performance issues using the RT (3.8.2)
GUI through the Firefox 3.x browser running on
SPARC/Solaris?
Yes, actually. I’ve seen the same thing. Firefox3 seems to have some issues with various types of pages, particularly pages with background images. There are a few threads on the firefox forums about this, with no good resolution other than running a little ‘pre-surfing’ script:
javascript:(function(){var%20e=document.getElementsByTagName(‘body’)[0].setAttribute(‘style’,‘background-image:none;’);})()
This might help, even though it’s a pain to do every time. The odd thing about the problem is that it’s not very predictable. Some people on beefy systems have the problem, but other people on sub-optimal systems have no problems.