Slight Problem with RT Display

RT Users
1

I installed 3.9.6 as upgrade from 3.9.4 on my test machine. Now when I login
to RT, the main screen (what do I call it) displays as if some css is
missing.
i just don’t seem to find any reason.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223

Damn!!

2

I installed 3.9.6 as upgrade from 3.9.4 on my test machine. Now when I login to RT, the main
screen (what do I call it) displays as if some css is missing.
i just don’t seem to find any reason.

Other folks have reported this when running the old mason_handler.fcgi
and reviewing docs/web_deployment.podf helped

-kevin

3

I installed 3.9.6 as upgrade from 3.9.4 on my test machine. Now when I
login to RT, the main
screen (what do I call it) displays as if some css is missing.
i just don’t seem to find any reason.

Other folks have reported this when running the old mason_handler.fcgi
and reviewing docs/web_deployment.podf helped

I use modperl2, not FCGI :slight_smile:

I mean, the display was so fine even with 3.9.4, until I upgraded to 3.9.6
(and I believe I followed the docs as I am supposed to).
Since this is a test platform, I even deleted my /opt/rt3, dropped the db
and did a complete new install. No joy!

make fixdeps did not complain and I am using RT_SiteConfig.pm from 3.9.4.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223

Damn!!

4 
 > Â Â I installed 3.9.6 as upgrade from 3.9.4 on my test machine. Now when I login to RT,
 the main
 > Â Â screen (what do I call it) displays as if some css is missing.
 > Â Â i just don't seem to find any reason.

 Other folks have reported this when running the old mason_handler.fcgi
 and reviewing docs/web_deployment.podf helped

I use modperl2, not FCGI :slight_smile:

This document still applies for mod_perl

-kevin

5 
 > Â Â I installed 3.9.6 as upgrade from 3.9.4 on my test machine.

Now when I login to RT,

 the main
 > Â Â screen (what do I call it) displays as if some css is missing.
 > Â Â i just don't seem to find any reason.

 Other folks have reported this when running the old

mason_handler.fcgi

 and reviewing docs/web_deployment.podf helped

I use modperl2, not FCGI :slight_smile:

This document still applies for mod_perl

Kevin,

You are so right! In my unwise counsel, I did not even realize the existence
of the doc/ folder, although looking at README and UPGRADING left me
wondering where some notes had disappeared to.
I am now going through RT_Config for 3.9.6 to craft out my own. I see some
new parameters already.
I now feel so stupid that I made so much assumptions, basing my
RT_SiteConfig.pm on the one from 3.8.8.

Thanks.

Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223

Damn!!