SLA timers?

Vacuuming the database doesn’t and wouldn’t sort this out. Its not an issue
of slow database access, its that its running the ‘merged ticket code’ more
then 6000 times. The ticket has 12 merges and over 100 replies.From: Chris Nelson [mailto:cnelson@nighthawkrad.net]
Sent: 28 November 2007 03:07
To: Daniel Jennings
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Merged tickets very slow

We had this issue before. Are you using PostGres as your database? We found
that once we vacuumed the database, it resolved the issue.

Daniel Jennings wrote:

The issue isn’t really the output, its the 30 to 40 seconds it takes to load

the ticket. I guess though it maybe nice not to see it fill up the log all

the itme.