Sizing a Custom Field display box

To all,

I have a Custom Field that is "Fill in one text area". On the display 

page, there is a tiny little box in which the user is supposed to enter,
what could be, a very large paragraph or two. They basically have enough
room to type in one long word and a small word before it wraps. Does
anyone have a simple method to make the display box/entry area larger?
Thanks.

Kenn
LBNL

At Wednesday 10/17/2007 01:00 PM, Kenneth Crocker wrote:

To all,
I have a Custom Field that is “Fill in one text area”. On
the display page, there is a tiny little box in which the user is
supposed to enter, what could be, a very large paragraph or two.
They basically have enough room to type in one long word and a
small word before it wraps. Does anyone have a simple method to
make the display box/entry area larger? Thanks.

Kenn, you can enlarge the width at least, in the site config:

Set($MessageBoxWidth , 72);

Also, html//Elements/EditCustomFieldText has Rows and Cols args which
can be used to modify the box size beyond the config setting.

Steve

Stephen,

Thanks. I'll get on it.

Kenn
LBNLOn 10/17/2007 10:12 AM, Stephen Turner wrote:

At Wednesday 10/17/2007 01:00 PM, Kenneth Crocker wrote:

To all,
I have a Custom Field that is “Fill in one text area”. On the
display page, there is a tiny little box in which the user is supposed
to enter, what could be, a very large paragraph or two. They basically
have enough room to type in one long word and a small word before it
wraps. Does anyone have a simple method to make the display box/entry
area larger? Thanks.

Kenn, you can enlarge the width at least, in the site config:

Set($MessageBoxWidth , 72);

Also, html//Elements/EditCustomFieldText has Rows and Cols args which
can be used to modify the box size beyond the config setting.

Steve

Stephen Turner wrote:

At Wednesday 10/17/2007 01:00 PM, Kenneth Crocker wrote:

To all,
I have a Custom Field that is “Fill in one text area”. On the
display page, there is a tiny little box in which the user is supposed
to enter, what could be, a very large paragraph or two. They basically
have enough room to type in one long word and a small word before it
wraps. Does anyone have a simple method to make the display box/entry
area larger? Thanks.

Kenn, you can enlarge the width at least, in the site config:

Set($MessageBoxWidth , 72);

Also, html//Elements/EditCustomFieldText has Rows and Cols args which
can be used to modify the box size beyond the config setting.
And if you’re using Firefox there is an extension which will let you
resize text fields in general. Its name is: Resizable Form Fields.

Joop

Hi there,On Wed, 17 Oct 2007, Joop van de Wege wrote:

Stephen Turner wrote:

At Wednesday 10/17/2007 01:00 PM, Kenneth Crocker wrote:

I have a Custom Field that is “Fill in one text area”. … Does
anyone have a simple method to make the display box/entry area
larger? Thanks.
Kenn, you can enlarge the width at least, in the site config:
Set($MessageBoxWidth , 72);
Also, html//Elements/EditCustomFieldText has Rows and Cols args
which can be used to modify the box size beyond the config setting.
And if you’re using Firefox there is an extension which will let you
resize text fields in general. Its name is: Resizable Form Fields.
BTW, the URL is https://addons.mozilla.org/en-US/firefox/addon/3694

And you could also use a bookmarklet[*] like

javascript:(function(){var i,x;
for(i=0;x=document.getElementsByTagName(%22textarea%22)[i];++i)
x.rows += 5; })()

This example increases the height of all textarea fields.

HTH,
– Andreas

[*] Bookmarklet - Wikipedia

Hi everyone,
What rights would I need to give someone to allow them to transfer
from one queue to another? Specifically:

They belong to Queue A, they receive the ticket in their queue, after
troubleshooting they realize the issue needs to go to Queue B, what
rights do the Queue A members need to transfer into Queue B?

Currently I have:

CommentonTicket
CreateTicket
SeeQueue
StealTicket
TakeTicket

What am I missing? I tried looking in the archives with no luck :frowning:

Cheers!!
Helmuth

Helmuth,

I didn't see "ModifyTicket" listed. I believe that changing the Queue 

classifies the action as a ticket modification, since I don’t see “Queue
Change” specifically. Hope this helps.

Kenn
LBNLOn 10/18/2007 9:12 AM, Helmuth Ramirez wrote:

Hi everyone,
What rights would I need to give someone to allow them to transfer
from one queue to another? Specifically:

They belong to Queue A, they receive the ticket in their queue, after
troubleshooting they realize the issue needs to go to Queue B, what
rights do the Queue A members need to transfer into Queue B?

Currently I have:

CommentonTicket
CreateTicket
SeeQueue
StealTicket
TakeTicket

What am I missing? I tried looking in the archives with no luck :frowning:

Cheers!!
Helmuth


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Looks like that did it.

Thanks Kenn!!From: Kenneth Crocker [mailto:KFCrocker@lbl.gov]
Sent: Thursday, October 18, 2007 1:47 PM
To: Helmuth Ramirez
Cc: rt Users
Subject: Re: [rt-users] Queue transfer rights

Helmuth,

I didn't see "ModifyTicket" listed. I believe that changing the

Queue
classifies the action as a ticket modification, since I don’t see "Queue

Change" specifically. Hope this helps.

Kenn
LBNL