Dear fellow RT users,
I have got RT 3.2.2 running on FreeBSD.
I have a question: All my users are internal and have access to RT
through the Web interface.
I would like to be able to create an easy way for everyone to view their
The shortest I have been able to come up with is:
- Click Tickets
- select a query (‘My Tickets’)
- click load
- click search
Is there any way to realize this any easier (preferably a single URL)
I highly appreciate your input