in the new version, each ticket has a star on the top right corner of
the ticket-view that can be “activated” or “deactivated”.
What purpose is that feature for?
This may sound silly, but I don’t “get” it and there’s no tooltip
about it
3.8.1 is working quite well so far - I installed the RC5 over the
weekend and helpdesk staff hasn’t complained about anything, except
maybe that styling is now a bit too gray for some tastes.
Going back to the 3.4 design is really painful, though
The star is a bookmark. You can have a saved search on your home page
that shows all bookmarked tickets.On 18-Aug-08, at 15:23 , Rainer Duffner wrote:
Hi,
in the new version, each ticket has a star on the top right corner of
the ticket-view that can be “activated” or “deactivated”.
What purpose is that feature for?
This may sound silly, but I don’t “get” it and there’s no tooltip
about it
3.8.1 is working quite well so far - I installed the RC5 over the
weekend and helpdesk staff hasn’t complained about anything, except
maybe that styling is now a bit too gray for some tastes.
Going back to the 3.4 design is really painful, though
This is so that you may bookmark a ticket. When it is activated (colored
in), the ticket is bookmarked. When it is not activated (grayed out), the
ticket is not bookmarked.
Subject
[rt-users] Silly question - what does the star mean in rt3.8.1?
Hi,
in the new version, each ticket has a star on the top right corner of
the ticket-view that can be “activated” or “deactivated”.
What purpose is that feature for?
This may sound silly, but I don’t “get” it and there’s no tooltip
about it
3.8.1 is working quite well so far - I installed the RC5 over the
weekend and helpdesk staff hasn’t complained about anything, except
maybe that styling is now a bit too gray for some tastes.
Going back to the 3.4 design is really painful, though
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
Were you coming from MySQL 4.0?
I had the same problem until I did the MySQL 4.0 → 4.1 updates-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Chip
Mefford
Sent: Wednesday, August 20, 2008 2:30 PM
Cc: RT Users
Subject: [rt-users] upgrade 3.6.1->3.8.1 Looping login
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result. http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
instructions (for mysql) and the upgrade went brilliantly. Good
job folks. Very nice.
Logged into my new shiny RT. And all looks good.
however, when running (some) reports, and fiddling
about with advanced searches, I’ll get returned to
a login screen, and I must log in again in order
to access the result.
