Hi community,
my users want to change position of their signature from bottom to
top when they reply a ticket. I tried to change setting from this link
http://requesttracker.wikia.com/wiki/SignatureToTheTop but it for
oldest version and not working me on 4.0.8.
Thank you …
*S Pozdravem *
*Honza Prok�pek *
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Honza,
my users want to change position of their signature from bottom to top
when they reply a ticket.
You will probably need to create a complete overlay file for
Elements/MessageBox in local/html/Elements/MessageBox (just copy the
original file over to the new directory). In this new file switch the order
of $message and $signature. For example, replace the following line:
<% $Default || ‘’ %><% $message %><% $signature %>
with
<% $Default || ‘’ %><% $signature . “\n\n” %><% $message %>
Maciek
Maciej Dobrzanski
PSCE - MySQL Consulting Experts
e-mail: mailto:maciek@psce.com maciek@psce.com | skype: psce_skype | url:
http:// http://www.psce.com/ www.psce.com/
my users want to change position of their signature from bottom to top when they reply a
ticket.
You will probably need to create a complete overlay file for Elements/MessageBox in
local/html/Elements/MessageBox (just copy the original file over to the new directory). In
this new file switch the order of $message and $signature. For example, replace the following
line:
It looks like a solution for this will end up in 4.2 (there’s a
branch named 4.2-on-4.0/message-box-include-signature-before-quote
waiting for review to be merged to master).
-kevin