we have set up a script per queue for signatures.
Problem is with “on correspondence”: when a requestor sends an email he gets
the message he just has sent plus signature-template back per email.
So we need a script that just sends out the signature-template when one of
us replies to a ticket via RT.
Is there any solution for this? We need something like “onReply”.
View this message in context: http://requesttracker.8502.n7.nabble.com/Signature-per-queue-for-replies-only-tp57750.html