Show ticket history the other way round?

Hello,

Is it possible to configure RT to show ticket history to show the most recent reply on a ticket at the top of the history instead of the bottom?

The scrolling is getting crazy…

Many thanks,

Alex

Alex Rhys-Hur n | ITworX Limited
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Alex

Its a simple fix. We have done this and works well. Search rt wiki guides as that’s what we did before posting. Its definiately out there.

Kind regards

Naresh-----Original Message-----
From: Alex Rhys-Hurn alex@itworx.co.ke
Sender: rt-users-bounces@lists.bestpractical.com
Date: Mon, 03 Oct 2011 09:16:33
To: rt-users@lists.bestpractical.com
Subject: [rt-users] show ticket history the other way round?

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Hello,

Is it possible to configure RT to show ticket history to show the most recent reply on a ticket at the top of the history instead of the bottom?

The scrolling is getting crazy…

OldestTransactionsFirst option in config in 3.8+. As well, it’s a user
preference.

Best regards, Ruslan.