Show custom field value in emails

How can I get RT to display the value of a custom field in the email
it sends to a queue owner when a ticket is submitted?

Dan Parsons
Sr. Systems Administrator
Luxtera, Inc.

How can I get RT to display the value of a custom field in the email
it sends to a queue owner when a ticket is submitted?

Dan,

Perhaps this will help?

http://wiki.bestpractical.com/index.cgi?AddCustomFieldsValuesToMail

-Tim

Tim Wilson, Director of Technology
Buffalo-Hanover-Montrose Schools
214 1st Ave NE Buffalo, MN 55313
ph: 763.682.8740 fax: 763.682.8743 http://www.buffalo.k12.mn.us