Setting us users for read only access

RT Users
1

I have a requirement to set up a select few users for read only access, what
is the best way to do that.
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2

Zoedog,

Depending on how many Global rights you have granted, just don’t give them
the “ModifyTicket” right and don’t let them modify comments, reply to
tickets or modify any custom fields.

KennOn Wed, May 9, 2012 at 12:00 PM, Zoedog dstrobel@flexstar.com wrote:

I have a requirement to set up a select few users for read only access,
what
is the best way to do that.

View this message in context:
http://old.nabble.com/Setting-us-users-for-read-only-access-tp33763651p33763651.html
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