In setting up rt, I’m running into a few problems. It installed just fine
(thanx for the help Jesse!) but I seem to be having problems with both the
web and e-mail gateways (argh…doncha just hate that?). I was able to
create users and queues through the command line…
I get an internal server error. Not very helpful…the server error logs
say,
Can’t locate /opt/rt/etc/config.pm in @INC (@INC
contains: /usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
/usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
/opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.
[Wed Aug 2 10:24:28 2000] [error] [client 127.0.0.1] Premature end of
script headers: /opt/rt/bin/cgi/webrt.cgi
now, /opt/rt/etc/config.pm exists…do I need to change @INC? (how do I
do that, anyway? I seem to recall it’s a compile-time thing with
make…but it’s been so long I forget if I have to cuss three times or
five times before it shows mercy on me and works…)
When I compose a message to rt, I get the following error:
550 “/opt/rt/bin/rt-mailgate neu correspond”… Can’t create
output: Permission denied
when I type /opt/rt/bin/rt-mailgate neu correspond I get the same "Can’t
locate /opt/rt/etc/config.pm in @INC " error message…
That sounds like a permissions problem. Try running 'make fixperms’On Wed, Aug 02, 2000 at 06:28:47AM -0400, Sheeri wrote:
Hey there…
In setting up rt, I’m running into a few problems. It installed just fine
(thanx for the help Jesse!) but I seem to be having problems with both the
web and e-mail gateways (argh…doncha just hate that?). I was able to
create users and queues through the command line…
I get an internal server error. Not very helpful…the server error logs
say,
Can’t locate /opt/rt/etc/config.pm in @INC (@INC
contains: /usr/lib/perl5/5.00503/i386-linux /usr/lib/perl5/5.00503
/usr/lib/perl5/site_perl/5.005/i386-linux /usr/lib/perl5/site_perl/5.005
/opt/rt/lib) at /opt/rt/bin/rtmux.pl line 20.
[Wed Aug 2 10:24:28 2000] [error] [client 127.0.0.1] Premature end of
script headers: /opt/rt/bin/cgi/webrt.cgi
now, /opt/rt/etc/config.pm exists…do I need to change @INC? (how do I
do that, anyway? I seem to recall it’s a compile-time thing with
make…but it’s been so long I forget if I have to cuss three times or
five times before it shows mercy on me and works…)
When I compose a message to rt, I get the following error:
550 “/opt/rt/bin/rt-mailgate neu correspond”… Can’t create
output: Permission denied
when I type /opt/rt/bin/rt-mailgate neu correspond I get the same "Can’t
locate /opt/rt/etc/config.pm in @INC " error message…
jesse reed vincent — root@eruditorum.org — jesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
pretty soon we’re going to HAVE to have hypertext mail!
–Tim Berners Lee. (8 Jan 1993 on www-talk)