I have used the SetPriority example from the Wiki and I am trying to
resolve tickets after a couple of days, but when I try to SetStatus in
place of SetPriority, I get the following error:
[Wed Feb 15 12:41:45 2006] [crit]: Failed to load module
RT::Action::SetStatus. () at /opt/rt3/bin/rt-crontool line 163.
I am trying to execute this:
–search RT::Search::ActiveTicketsInQueue --search-arg onyxplus
–condition RT::Condition::UntouchedInHours --condition-arg 0
–action RT::Action::SetStatus --action-arg resolved
Any Ideas what could be wrong?
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