I would like to set Transaction CustomField values from the My Day tool.
I’ve got to the point, where I have the Transaction CF’s in the My Day
template, I’ve even figured out how to associate Ticket ID with the CF
(by the means of NamePrefix).
But I’m stuck with setting the value entered by user. I’ve tried to use
ProcessObjectCustomFieldValues, but it requires Transaction ID to be
present in the name of the input field (and I’ve got
Object-RT::Transaction–CustomField--Value there instead of
What am I missing?
Thanks in advance,