In our system we have RT tickets with many answers / comments and
sometimes cost several time to open the ticket.
Is there any way (in RT_SiteConfig for example) to put a maximum
numberof comments / responses display a ticket on screen?
For example,I want a maximum of 20 response/comment per screen.
Thanks! Best Regards
/ / Daniel Garcï¿½a Mejï¿½a
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Cientï¿½fics i Acadï¿½mics de Catalunya
Gran Capitï¿½, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - email@example.com