Set maximum number of response/comment in a ticket

Daniel_Garcia_Mejia · January 9, 2012, 5:41pm

Hi,

In our system we have RT tickets with many answers / comments and
sometimes cost several time to open the ticket.
Is there any way (in RT_SiteConfig for example) to put a maximum
numberof comments / responses display a ticket on screen?

For example,I want a maximum of 20 response/comment per screen.

Thanks! Best Regards

Dani

…
/ / Daniel Garcï¿½a Mejï¿½a
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Cientï¿½fics i Acadï¿½mics de Catalunya

Gran Capitï¿½, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - dgarcia@cesca.cat
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