The tutorial doesn’t work for me on 4.0.5. I’m also trying to find an alternative.
The code I’m putting in /local/html/Callbacks/MyCallbacks/Elements/RT__Ticket/ColumnMap/ColumnMap is being seen, because if I make a deliberate error it fails to compile, but it doesn’t seem to make any difference.
There must be people who have upgraded to 4.0.* who want to keep this feature, hopefully someone can help us.
GuyFrom: firstname.lastname@example.org on behalf of Daniel Garcia Mejia
Sent: Mon 27/02/2012 09:34
Subject: [rt-users] Set colour tickets by priority
I’m using rt 4.04
I want to color the tickets by priority, so I follow this tutorial:
But don’t work… I don’t know ifI haven’t done well or it doesn’t work
Someone can try and confirm it works? If not, there is an alternative to
putting color on the ticket as a priority in RT 4.X?
Thanks and best regards
/ / Daniel García Mejía
C E / S / C A Portals i Repositoris
/_/ Centre de Serveis Científics i Acadèmics de Catalunya
Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
T. (NULL) - F. 93 205 6979 - email@example.com
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