Service stops responding after switching port to 443

RT Users
1

I tried to set up https, and changed the port in RT_SiteConfig.pm to 443, but when I try to access it, the site is no responding.
I’ve also set up:
SSLCertificateFile /etc/httpd/conf/ssl.crt/cert.pem
SSLCertificateKeyFile /etc/httpd/conf/ssl.key/certkey.pem
following instructions from: RT SSL implementation - #5 by Drew_Barnes, but I must have missed something or there was a step that was not included in that post.

2

What do you see in the web server logs?

3

Make sure that user or account running the services has necessary privilage and permissions to bind to port 443. some operating systems require elevated privilages to bind to reserved port like 443.

4

furthermore, if your application runs behind a reverse proxy or load balancer, check their configuration to ensure they are forwarding traffic correctly to the new port 443…