Serial Num Kludge

We’re doing a phased transition to RT2 - I hope to have ‘them’ using rt2
very soon. In the meantime, The serial number in RT2 is 600+, while our
RT1 serial num is 4000+.

Will it break anything if I temporarily change a ticket’s id to ‘4999’,
create a new ticket, and then change the ‘4999’ back to ‘6xx’ ?

I ask this because it’s already been done. I have a complete backup of
the mysql database to fall back on if I need to. Did I just dig a hole
for myself ?

Also, is it dangerous to purge out old tickets? This is sorta the same
question, I guess - will RT mind if there are gaps in the ‘id’ namespace
?

Teo de H*sselle | Fly Windows NT: All the passengers carry their seats
out
| onto the tarmac, placing the chairs in the outline of
a
| plane. They all sit down, flap their arms and make jet
| swooshing sounds as if they are flying.

We’re doing a phased transition to RT2 - I hope to have ‘them’ using rt2
very soon. In the meantime, The serial number in RT2 is 600+, while our
RT1 serial num is 4000+.

Uh. you’re going to run into a lot of problems with tickets from RT1 and RT2
that have the same serial number.

Will it break anything if I temporarily change a ticket’s id to ‘4999’,
create a new ticket, and then change the ‘4999’ back to ‘6xx’ ?

That should be a fine kludge. :wink:

I ask this because it’s already been done. I have a complete backup of
the mysql database to fall back on if I need to. Did I just dig a hole
for myself ?

Also, is it dangerous to purge out old tickets? This is sorta the same
question, I guess - will RT mind if there are gaps in the ‘id’ namespace
?

Well, RT may get somewhat confused if someoen tries to do something to a purged
ticket…


Teo de H*sselle | Fly Windows NT: All the passengers carry their seats
out
| onto the tarmac, placing the chairs in the outline of
a
| plane. They all sit down, flap their arms and make jet
| swooshing sounds as if they are flying.


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